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[message]Ordering and Shipping
As every piece is lovingly handcrafted, many pieces are made to order.
Our full catalog is available on preorder basis. Due to the 60-90 day hand production timeframe, we require preorders to be paid in full a minimum of 90 days in advance to secure your order on our next vessel.
If you have an entirely custom request, let us know at hello@momijikids.com and we can work together with our talented artisans to make your dreams come true.
We stock our Bestsellers in limited quantities. All stock is shipped from our fulfilment center in San Diego, California and we require 2 business days for dispatch. As rattan products are fully assembled, our boxes tend to be large in size so we only deliver by LTL freight or UPS Ground to keep delivery costs as low as possible. Please allow 4-5 business days for the delivery timeframe.
We offer complimentary nationwide delivery for spend $250 and above, otherwise UPS Ground delivery rates are calculated at checkout. Please note that due to the size of our items (as everything is pre-assembled), deliveries during Peak Holiday Season will have to be postponed. Any orders placed from 2024 until 18 January 2025, will be dispatched 19 January 2025. Thank you for your understanding